Provider Terms

These terms govern the use of the Picdeo platform (www.picdeo.de) by providers — travel-industry suppliers such as hotels, hotel groups, tourism boards, airlines, cruise lines and tour operators that make media material available to travel agencies.

1. Contracting parties and scope

1.1 The provider's contracting party is:

Picdeo
Owner: Benjamin Bindewald, sole proprietor
Bahnhofstraße 12
61200 Wölfersheim
Germany

— hereinafter "Picdeo".

1.2 These terms apply to all provider accounts and all content made available via the platform. Deviating terms of the provider do not become part of the contract unless Picdeo expressly agrees to them in writing.

1.3 The platform is directed exclusively at businesses within the meaning of Section 14 of the German Civil Code (BGB). Use by consumers is excluded.

1.4 The Terms of Use, the License Terms and the Copyright & Takedown Policy apply in addition. In the event of conflicts, these terms prevail over the Terms of Use.

2. Services

2.1 Picdeo provides a platform through which providers can upload, manage and release official media material (images, videos, PDF documents, copy — together "Content") for licensed use by registered travel agencies.

2.2 The scope of services includes in particular: media management with versioning, metadata and keywording; publication control (draft, published, archived, validity periods); discoverability via search and provider profile; automatic license documentation of every download (license record with checksum and public verification page); download statistics.

2.3 Picdeo acts as intermediary for the Content, not as its exploiter: the license to Content is concluded directly between the provider and the travel agency under the License Terms. Picdeo does not become a party to that license relationship.

2.4 Picdeo continuously develops the platform and may change or add features, provided the core scope of services under section 2.1 is maintained.

3. Registration and account

3.1 Registration is made on behalf of an organization. The registering person warrants that they are authorized to represent the organization.

3.2 Login credentials must be kept confidential. The provider may invite additional team members with tiered roles and is responsible for actions taken through its accounts to the extent attributable to it.

3.3 Picdeo may make a provider's verification subject to appropriate evidence.

4. Uploading Content

4.1 The provider may upload the following types of Content: images (e.g. JPEG, PNG, WebP), videos (e.g. MP4), PDF documents and copy. The technical limits displayed in the platform apply (currently, among others: images and PDFs up to 50 MB, videos up to 2 GB).

4.2 Truthful metadata must be provided for every upload (in particular title, rights holder, destination, keywording and, where applicable, embargo and validity periods). The platform may generate keywording suggestions automatically; the provider remains responsible for the final information.

4.3 Only Content that constitutes official, tourism-related material may be uploaded — no infringing, misleading or inappropriate content.

4.4 Picdeo creates technical variants of uploaded files (e.g. thumbnails, web-optimized versions) and stores SHA-256 checksums for integrity assurance.

5. Provider warranties

5.1 The provider warrants that, for every item of Content uploaded, it is entitled to grant the rights described in section 6 — in particular, that it owns the required usage rights or has validly acquired them.

5.2 The provider further warrants that the Content and its contractual use by travel agencies do not infringe third-party rights, in particular copyright and related rights, trademark, design and personality rights. The required consents exist for depicted persons (model releases); the required permissions exist for protected objects, trademarks or artworks shown in the Content (property releases), to the extent legally required.

5.3 Content created wholly or partly with generative AI must be labeled as such in the metadata; the provider is responsible for such Content in accordance with sections 5.1–5.2.

5.4 If the use of an item of Content requires attribution, the provider must state this in the "rights holder/credit" field. If no credit is specified, travel agencies may use the Content without attribution.

6. Grant of rights

6.1 To Picdeo, the provider grants the non-exclusive, worldwide right, for the duration of availability, to store the Content, convert it technically, reproduce it, make it available (to registered travel agencies and — for published Content — on public profile/marketing pages of the platform) and show excerpts to promote the platform. No further exploitation by Picdeo takes place.

6.2 To travel agencies, the provider grants a license with every download in accordance with the License Terms. The provider decides on the publication and validity period of its Content.

6.3 The provider retains all rights not expressly granted. There is no transfer of ownership of rights — only a grant of usage rights.

7. Publication, validity and removal of Content

7.1 Content becomes visible to travel agencies only after publication by the provider. The provider may set embargo and validity periods.

7.2 The provider may archive or delete Content at any time. The effect on licenses already granted is governed by section 8 of the License Terms (grandfathering with phase-out periods); license records already issued remain in place for documentation purposes.

7.3 Deleted Content is first deactivated and subsequently removed permanently in accordance with the platform's standard deletion process.

8. Suspension of Content and accounts

8.1 Picdeo may suspend or remove individual items of Content where there are specific indications that they violate these terms or applicable law — in particular upon substantiated notices under the Copyright & Takedown Policy.

8.2 In the event of serious or repeated violations, Picdeo may temporarily suspend the provider account or terminate the contract for cause. The provider will be informed of suspensions — to the extent legally permissible — and given the opportunity to respond.

8.3 Claims by the provider based on justified suspensions are excluded.

9. Fees, premium services and payment models

9.1 Core use of the platform is currently free of charge for providers.

9.2 Picdeo may offer additional paid services in the future (e.g. premium packages with enhanced presentation, additional storage, extended statistics — "Premium Services"). Prices, scope and billing period result from the respective order process or price list at the time of booking.

9.3 Paid services arise only through an express booking — never through mere continued use. A conversion of previously free core features to paid features will not take effect retroactively and only upon at least three months' notice; in that case the provider may terminate before the change takes effect.

9.4 Premium subscriptions renew for the selected billing period unless terminated with 30 days' notice to the end of the term. All prices are exclusive of statutory VAT. Payments are processed via the payment provider named in the order process.

9.5 If the provider defaults on payments, Picdeo may suspend Premium Services after an unsuccessful reminder.

10. Platform availability

10.1 Picdeo strives for high availability but does not owe uninterrupted accessibility. Maintenance, further development and circumstances beyond Picdeo's control may lead to temporary restrictions.

10.2 Where possible, Picdeo announces planned maintenance with significant impact in advance. There is no entitlement to a specific availability for free services; for Premium Services, a target availability of 99% as an annual average applies, excluding maintenance windows.

11. Liability

11.1 Picdeo is liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act, and under guarantees it has assumed.

11.2 In cases of slight negligence, Picdeo is liable only for the breach of material contractual obligations (obligations whose fulfillment enables the proper performance of the contract in the first place and on whose observance the provider may regularly rely), limited to the foreseeable damage typical for this type of contract.

11.3 Any further liability of Picdeo is excluded. In particular, Picdeo is not liable for providers' Content or its use by travel agencies — that responsibility lies with the respective provider or travel agency.

11.4 For loss of data, Picdeo is liable within the scope of the preceding paragraphs only up to the effort that would have been required for restoration had the provider performed proper, regular backups. The provider remains obliged to back up original files independently; the platform is not an archiving service.

12. Indemnification

The provider shall indemnify Picdeo against all third-party claims — including reasonable costs of legal defense — arising from a breach of the warranties under section 5 or from an unlawful use of the platform by the provider. Picdeo will inform the provider without undue delay of any claims asserted and — to the extent legally possible — leave the defense to the provider; Picdeo may participate at its own expense.

13. Term and termination

13.1 The platform contract runs for an indefinite period. The provider may terminate it at any time without notice (account deletion); Picdeo may terminate it with one month's notice. Ongoing premium periods remain unaffected by an ordinary termination by Picdeo or will be refunded pro rata.

13.2 The right to terminate for cause remains unaffected — for Picdeo in particular in the event of serious breaches of section 5 (warranties).

13.3 Upon termination, the provider's Content becomes inaccessible to travel agencies; section 7.2 applies to licenses already granted and license records already issued. The provider may export its Content and metadata before the end of the contract; upon request, Picdeo will provide an export of the original files and metadata.

14. Changes to these terms

Picdeo may amend these terms with effect for the future to the extent required by changes in law, case law or the further development of the platform, and provided the provider is not unreasonably disadvantaged. Changes will be announced in text form at least six weeks before they take effect. If the provider does not object within the notice period or continues to use the platform after the changes take effect, the amended terms are deemed accepted; this consequence will be pointed out separately in the announcement. Changes to material obligations or to fees always require active consent.

15. Final provisions

15.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

15.2 To the extent legally permissible, the exclusive place of jurisdiction for all disputes arising out of or in connection with this contract is Frankfurt am Main, Germany.

15.3 Should individual provisions of these terms be or become invalid, the validity of the remaining provisions shall remain unaffected.